Head of Technical Support / Senior Support Manager
- Recruiter :
- Spencer Rose
- Salary :
- Excellent
- Location :
- Hampshire
- Description :
- My client, a global leading financial institution, is currently seeking Head of Technical Support / Senior Support Manager to run a new combines team. This will include managing 8 direct reports who are responsible for running over 80 support engineers. The Head of Technical Support / Senior Support Manager will ... the technical support model to meet short, medium and long term plans. The position will also require ... production support environment and experience of managing large complex multi -functional support teams. In ... report directly into the organisations senior management executive team. It will be highly advantageous
- Posted on :
- 15/03/2010
Technical Support - Reconciliations Systems - Frontier, Cashfac
- Recruiter :
- EBHR Ltd
- Salary :
- £25,000 per year
- Location :
- Chelmsford, Essex
- Description :
- Technical Support - Reconciliations Systems- Frontier, Cashfac Leading financial services company has an opening for a Reconciliations Technical Support professional. Reporting to the Reconciliation Support manager, you will be responsible for delivering a high quality service, to both internal and external customers. The Reconciliation Support team has responsibility for ensuring that all systems used ... with third party providers to support Cash and Asset Reconciliation Managers; identification of technical ... : maintenance of all bespoke Microsoft Excel and Access tools used to support reconciliation and client money
- Posted on :
- 10/03/2010
2nd / 3rd Line Technical Support - Citrix / VMware
- Recruiter :
- D M S Computer Recruitment
- Salary :
- £25,000 to £30,000 per year (£25-30k pa)
- Location :
- Huntingdon, Cambridgeshire
- Description :
- providing lunchtime, holiday and sickness absence cover to other Technical Support desk colleagues. Help to build stronger technical skills within the team by sharing knowledge and skills - both practically and by maintaining the technical knowledge database. Work with the team to ensure that call times are recorded ... The Support Engineer will: Increase the amount of positive customer feedback by acting as a point of escalation for complex issues on the Technical Support desk and resolving 2nd and 3rd line ... the Technical Support desk team by keeping customers informed at all times and closing calls upon resolution of
- Posted on :
- 15/03/2010
Network TAC Engineer
- Recruiter :
- Hensler Associates Limited
- Salary :
- £38,000 to £42,000 per year
- Location :
- High wycombe, Buckinghamshire
- Description :
- As a TAC Engineer your main responsibilities will be to provide technical support for Cisco, Nortel ... customer needs in line with contractual SLA's Providing technical support to Partners and/or Customers for leading vendors technologies, products, and/or solutions Provide 3rd line technical support to UK wide ... -to-date with new technology products in order to provide support as soon as they are launched to the market Provide on-site consultancy and project services to our customers when required Technical Skills ... and regular updates are delivered to the end user for the during of the incident Strong knowledge of IT
- Posted on :
- 16/03/2010
Technical Support Engineer / Linux
- Recruiter :
- ETS Technical Selection
- Salary :
- £20,000 to £22,000 per year (Bonus and Benefits)
- Location :
- Stroud
- Description :
- Technical Support Engineer / Linux - Gloucestershire Basic salary £20-22k + Bonus + Benefits A new vacancy for a Technical Support Engineer with technology company specializing in state-of-the-art digital display systems. The main purpose of the role will be to provide first-level technical support ... and management of the company’s support ticketing system. Candidates should be confident and outgoing individuals with strong communication skills and technical experience in the following areas: - - Good basic ... The successful candidate will be joining a small team of IT specialists in a stimulating (and fun) working
- Posted on :
- 12/03/2010
We are urgently seeking a Video Conferencing Engineer
- Recruiter :
- Prospero Integrated
- Salary :
- £26,000 to £35,000 per year
- Location :
- London
- Description :
- installations. To resolve Tandberg faults To provide technical support to customers by means of telephone, remote access and site visits. To carry out software upgrades To give technical support to Sales Team and internal staff. To escalate any technical issue with equipment. To provide site reports and solutions ... . * Knowledge of ISDN/H323. * Experience in providing technical support to customers and staff. * Good customer ... To install and maintain all Tandberg video conferencing endpoints and infrastructure. To broaden technical ... , but the company and its customers are growing UK wide and internationally rapidly. The ideal candidate will have a
- Posted on :
- 04/03/2010
Technical Support Analyst.
- Recruiter :
- XIST4 Recruitment
- Salary :
- £25,000 to £35,000 per year (£25-30,000)
- Location :
- Clevedon
- Description :
- Support Analyst, Lotus Notes or MS Exchange, £25-30, 000, Clevedon, Somerset. Our client is an IT Consultancy responsible for authoring, supporting and distributing e-mail management software products. The successful individual must be customer focused, process driven and have good support experience of any of ... , challenging and definitely varied. You responsibilities include: technical support, customer and user support ... , acting as a technical resource and pre-sales support activities. Essential is the following: - Good experience supporting Lotus Notes or MS Exchange applications - Good technical and customer support
- Posted on :
- 11/03/2010
Spanish Network Support Engineer
- Recruiter :
- Connections Recruitment Ltd
- Salary :
- £25,000 to £35,000 per year (bonus + benefits)
- Location :
- Surrey
- Description :
- Spanish Network Support Engineer, Surrey, £25-35K - TCP/IP, Support, Linux, Spanish Are you looking for your next challenge within networking? Can you provide high level technical support ... experience in a technical / application / network support role - Strong, hands on networking skills - Command ... .) - Outstanding communications skills - Experience of documenting technical support issues - Fluency in additional ... network support engineers to give high level support to our wide range of clients. You will have a proven network support experience coupled with an intermediate level of either UNIX or Linux knowledge. Excellent
- Posted on :
- 11/03/2010
Graduate Entry Level Application Support.
- Recruiter :
- XIST4 Recruitment
- Salary :
- £18,000 to £25,000 per year (£18-25,000)
- Location :
- Clevedon
- Description :
- Graduate Entry Level Application Support, Windows XP, Vista, Lotus Notes or MS Exchange, £18-25k, Clevedon, Somerset. Our client is an IT Consultancy responsible for authoring, supporting and distributing ... interesting, challenging and definitely varied. You responsibilities include: technical support, application support, customer and user support, requirements analysis and requirements management, documentation, training customers, resellers and users, acting as a technical resource and pre-sales support activities. Essential is the following: - Recent computer graduate. - Must be willing to work in a technical support
- Posted on :
- 17/03/2010
Spanish Network Support Engineer
- Recruiter :
- Connections Recruitment Ltd
- Salary :
- £25,000 to £35,000 per year (bonus + benefits)
- Location :
- Surrey
- Description :
- Spanish Network Support Engineer, Surrey, £25-35K - TCP/IP, Support, Linux, Spanish Are you looking for your next challenge within networking? Can you provide high level technical support ... experience in a technical / application / network support role - Strong, hands on networking skills - Command ... .) - Outstanding communications skills - Experience of documenting technical support issues - Fluency in additional ... network support engineers to give high level support to our wide range of clients. You will have a proven network support experience coupled with an intermediate level of either UNIX or Linux knowledge. Excellent
- Posted on :
- 18/03/2010
Support Engineer
- Recruiter :
- The Myers Group
- Salary :
- £1,800 to £2,000 per year (+ bonus, shift allowance and benefits)
- Location :
- Farnborough, Hampshire
- Description :
- are seeking a Support Engineer. As the Support Engineer you will join the friendly fun and supportive Support Department. The main focus of this role is to provide telephone and email support to their customers ... support between 8pm and 10:30pm for a very small number of high profile customers...............but you ... procedures and processes to ensure the smooth and effective running of the support area. Excellent customer service skills are essential. The candidate will have a background in computing/support and at least 18mths experience in a similar type of technical role.
- Posted on :
- 15/03/2010
Service Desk Assistant / Help Desk Support
- Recruiter :
- Reflex Computer Recruitment Limited
- Salary :
- None specified
- Location :
- Derby
- Description :
- First Line Support / Service Desk Assistant / Help Desk Support. Do you have First Line / 1st Line Support / IT Support / Helpdesk / Service Desk experience? If you have previous experience on a service desk as well as administration experience then this could be a good position for you. Duties to include dealing with customer over the phone, logging fault calls, despatching of engineers, updating call system and customers, adding contracts to systems and general administrations tasks as required. My client is a global company and there will be a small amount of out of hours rota on completion of training.
- Posted on :
- 17/03/2010
Infrastructure Engineer
- Recruiter :
- WHD Consulting ltd
- Salary :
- £30,000 to £35,000 per year
- Location :
- London
- Description :
- supporting an extremely complex and ever changing IT environment of c500 corporate and development servers with a global user base of 1500+ users. The team is responsible for: * Support and maintenance of ... actionable intelligence. They use this capability to help government and commercial clients reveal ... network devices. * Support for Microsoft Windows Server 2003, Active Directory, Exchange 2003, SQL Server 2000/2005, Citrix and many other server based applications. * Ensuring that the various IT platforms ... documentation. * Processing incidents & problems escalated from the Helpdesk within clearly defined processes
- Posted on :
- 17/03/2010
Technical Support Desk
- Recruiter :
- Steria Recruitment
- Salary :
- None specified
- Location :
- Bedfordshire
- Description :
- An IT Services Provider requires a Technical Support Desk Specialist. You will be based in Bedfordshire, and this will be a long term contract. Technical Support Desk Specialist with extensive experience in 1st, 2nd and 3rd line Support Roles. You should have experience with implementing the day ... and software implementations. Functional Testing of new applications. Writing Technical Process documentation. Support Hardware Infrastructure and operating system on all live systems through IM Process. Restoring ... with support and client relations. Testing and Support. General Problem and Incident Management concepts
- Posted on :
- 17/03/2010
Application Support w/ Travel Op experience Slough £20k - £40k
- Recruiter :
- The People Network
- Salary :
- £20,000 to £40,000 per year
- Location :
- Slough
- Description :
- Service Delivery function consisting of Service Desk, Non-Technical Support and Quality Assurance ... /QA support analyst to provide non-technical support to a tour operator customer base. Candidates, then, must ... Application Support Analyst, Tour Operator knowledge, Slough, £20k-£40k pa, depending on ... support analyst who is articulate and patient and who will be committed to providing customers with a first rate service. Duties to include: * Supporting third party products (e.g. Fax Systems), Software ... meets the standards laid down under the QMS. * Ensuring that supported systems and procedures
- Posted on :
- 17/03/2010
AUSTIN REED - IT DEVELOPMENT MANAGER
- Recruiter :
- Paul Mason Consulting
- Salary :
- £40,000 per year (£40,000 plus benefits)
- Location :
- London
- Description :
- AUSTIN REED - IT DEVELOPMENT MANAGER Location: London OR Thirsk Support Centre (including ... and business requirements * Provide support to the Head of IT in the delivery of IT development services ... and data interfaces * Utilise the IT Helpdesk facility to address the root cause of problems and identify and implement resolutions, in line with ITIL methodology * Manage and support the IT team on a daily basis ... . To develop and maintain IT operational KPI's, report and communicate across a variety of business units and manage a team of people responsible for the provision of internal and external data and Group IT services
- Posted on :
- 15/03/2010
CUSTOMER SERVICES REPRESENTATIVE / APPLICATIONS SUPPORT TECHNICIAN
- Recruiter :
- Online Resourcing
- Salary :
- Attractive salary and benefits package
- Location :
- Nottinghamshire
- Description :
- . In this key role, reporting to the Support Manager, you will provide first line helpdesk support to external customers, assisting them with software problems via phone, email and web based support software ... to apply for the Customer Services Representative / IT Applications Support Technician vacancy, please ... Accounting Software Our client is a market leading, profitable and rapidly expanding software solutions company, providing a wide range of people related applications and services. They are currently looking to recruit a Customer Services Representative / Applications Support Technician within
- Posted on :
- 15/03/2010
Desk Side Support Engineer
- Recruiter :
- FlexIT Resources Ltd
- Salary :
- £100 per day
- Location :
- Dublin
- Description :
- We have an opportunity for an experienced IT Desk side Support Engineer to provide onsite support, break fix, smart hands, and traditional dedicated 1st line support duties. This role is based in DUBLIN. To be eligible for this role you must be DCSE qualified. This role will be office based in Dublin ... breakfix experience in desktop and peripheral equipment. It is essential that you have excellent customer ... . Main responsibilities will be supporting and maintaining software and hardware devices. To be ... communication skills. My client, a market leading global IT services provider who provide a demanding
- Posted on :
- 07/03/2010
Desk Side Support Engineer
- Recruiter :
- FlexIT Resources Ltd
- Salary :
- £100 per year
- Location :
- Dublin
- Description :
- We have an opportunity for an experienced IT Desk side Support Engineer to provide onsite support, break fix, smart hands, and traditional dedicated 1st line support duties. This role is based in DUBLIN. To be eligible for this role you must be DCSE qualified. This role will be office based in Dublin ... breakfix experience in desktop and peripheral equipment. It is essential that you have excellent customer ... . Main responsibilities will be supporting and maintaining software and hardware devices. To be ... communication skills. My client, a market leading global IT services provider who provide a demanding
- Posted on :
- 07/03/2010
Desk Side Support Engineer
- Recruiter :
- FlexIT Resources Ltd
- Salary :
- £100 per day
- Location :
- Dublin
- Description :
- We have an opportunity for an experienced IT Desk side Support Engineer to provide onsite support, break fix, smart hands, and traditional dedicated 1st line support duties. This role is based in DUBLIN. To be eligible for this role you must be DCSE qualified. This role will be office based in Dublin ... breakfix experience in desktop and peripheral equipment. It is essential that you have excellent customer ... . Main responsibilities will be supporting and maintaining software and hardware devices. To be ... communication skills. My client, a market leading global IT services provider who provide a demanding
- Posted on :
- 07/03/2010
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