1st / 2nd Line Support Analyst
- Recruiter :
- Skye-recruit
- Salary :
- £23,000 to £25,000 per year (Benefits & Health Care)
- Location :
- London
- Description :
- Our client a leading legal sector company is seeking an experienced 1st to 2nd level support analyst. The duties of the role will be to provide 1st and 2nd line IT support during shift times in accordance with rota. Provide telephone support including logging calls via call logging system and aim to resolve 70% of calls during the initial call. Provide support for remote acess users. The essential skill set required is as follows: Windows 2000/XP, Advanced Word knowledge, Excel 2000/2003, Active Directory, Powerpoint and Outlook 2000/2003, Dial up networking/Wifi experience, The Desirables are
- Posted on :
- 16/03/2010
Desktop Support Analysts (Kegworth)
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Derby
- Description :
- Desktop Support Analysts required to join IT services company to provide desktop support to Investment Banking clients. Requirements: 2 Years + IT Customer Services Support role in an Investment Banking environment Proficient at supporting Windows XP Experienced with: carrying out end user migrations Blackberry Handhelds Experience with Wireless networks and VPN remote access Experience with virtual environments (e.g. VMware) Well Organised individual Able to communicate at all levels Desirable: * MCSE in Window XP * MOS (Microsoft Office Specialist) Qualification * ITIL Foundation
- Posted on :
- 16/03/2010
Desktop Support Analysts (Kegworth)
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Derby
- Description :
- Exceptional desktop support analysts required to join IT Services company to provide desktop support to financial clients. ESSENTIAL SKILLS AND EXPERIENCE Banking environment Proficient at supporting Windows XP Experienced with carrying out end user migrations Experience with Blackberry Handhelds Experience with Wireless networks and VPN remote access Experience with virtual environments (e.g. VMware) Well Organised individual Able to communicate at all levels Supplementary Experience: (Useful additional skills) * MCSE in Window XP * MOS (Microsoft Office Specialist) Qualification
- Posted on :
- 16/03/2010
Desktop Support Engineer - Oxford / Contract
- Recruiter :
- Mortimer Spinks
- Salary :
- Market rates
- Location :
- Oxfordshire
- Description :
- Desktop Support, XP, Exchange, Outlook, Blackberries, Oxfordshire - My busy client requires a Desktop Support Engineer to aid with absences over the summer period. Must have strong commercial experience working with and providing full desktop support on XP, Exchange, Outlook and Blackberries. Must be able to hit the ground running immediately. Please send CVs for immediate interview.
- Posted on :
- 19/03/2010
Helpdesk Operator
- Recruiter :
- Backup Staff Ltd - Worcester
- Salary :
- £13,000 to £14,000 per year (£13000.00 - £14000.00 per an)
- Location :
- Herefordshire
- Description :
- Our client are developing a centralised maintenance help desk located in Worcester to support sites across the country. Positions are currently available for a permanent full time helpdesk
- Posted on :
- 22/03/2010
Solution Designer - Oracle E-Business
- Recruiter :
- Volt Europe
- Salary :
- None specified
- Location :
- Oxfordshire
- Description :
- Our global blue chip client is currently seeking a Solution Designer to assure the technical delivery for software development assignments within their Finance Oracle Applications area. You will have detailed working knowledge of the development lifecycle including design, coding, testing and delivery and experience of systems analysis and design. You will develop integrated solutions within a broad technical and business context of significant implementation, technical support and evaluation of existing systems, focussing on the design and configuration of new systems to meet user requirements. Candidates must have
- Posted on :
- 16/03/2010
Technical Support Consultant
- Recruiter :
- Swan IT
- Salary :
- £35,000 to £40,000 per year
- Location :
- City of London
- Description :
- Technical Support Consultant:: My client is looking for a Technical Support Consultant to join their team in London. Preferably you will have the following experience: * Strong technical support experience * strong experience in Server support including Windows Server and SQL Server (including 2008 versions) * strong knowledge Networking, including IP * any experience of SUN and / or SAP Business One Systems is a bonus Technical Support Consultant: Salary is dependant on experience - this role will be ... into a technical architect.
- Posted on :
- 15/03/2010
Product Manager, Power Products
- Recruiter :
- Hi-Calibre International
- Salary :
- EUR 37,000 per year (including Bonus plus Benefits)
- Location :
- London
- Description :
- for anticipated need in industry niches, and develop support resources and training for sales, customers, manuals, and technical support. Ensure that the assigned product lines are recognized as the best line by resellers ... bench testing on competitive products. Ensure that Technical Support is trained on any products that may require technical support and that all needed support tools are in place and effective. Supervise ... are met. Write manuals, or work with technical writers to ensure that manuals for new or existing
- Posted on :
- 16/03/2010
Technical Support Analyst (Jnr / Mid) PL/SQL, SQL Unix
- Recruiter :
- Verticality
- Salary :
- £30,000 to £37,000 per year
- Location :
- London
- Description :
- Leading financial software house seek a technical analyst to work in their customer support / application support function. Technical skills some of the following: database knowledge e.g. SQL, PL/SQL some operating systems knowledge e.g. UNIX/Linux/ OpenVMS, Windows. The right candidate would have excellent communication skills and ideally an interest in or some experience of Finance. This role could suit a graduate up the level of someone of substantial experience. Yet to be confirmed these roles do have an element of shift work. Interested please send me your cv for a quick response.
- Posted on :
- 15/03/2010
Helpdesk / IT support / 1st 2nd Line Milton Keynes up to £25K
- Recruiter :
- Easyweb Recruitment
- Salary :
- £20,000 to £25,000 per year (£20000 - £25000)
- Location :
- Buckinghamshire
- Description :
- Helpdesk / IT support / 1st 2nd Line Milton Keynes up to £25K Helpdesk / IT support /1st 2nd Line Location: Milton Keynes Salary: £20-25k CLIENT: Our client
- Posted on :
- 22/03/2010
IT Manager
- Recruiter :
- Paul, Hastings, Janofsky & Walker (Europe) LLP
- Salary :
- None specified
- Location :
- London
- Description :
- Under the direct supervision of Director of IT Operations and the Director of Office Administration, the IT Manager manages the Information Technology (IT) Department's functions and staff in their assigned office(s) and actively participates in maintaining and improving the timeliness and quality of IT support ... experience in LAN, WAN and network systems support and management; At least 3 years of prior IT supervisory ... this capacity, the IT Manager will: Manage IT services and staff in assigned office(s); Oversee hiring, termination and disciplinary action for the IT staff; Ensure the staff meets departmental skill standards
- Posted on :
- 19/03/2010
Field Applications Engineer
- Recruiter :
- EPS ProTech Ltd
- Salary :
- £40,000 to £45,000 per year
- Location :
- Hertfordshire
- Description :
- Requirements Educated to degree level or equivalent in an electronic engineering Must have previous experience of working within the wireless industry Have an understanding of telecom standards such as 3GPP (currently up to release 8) for WCDMA and LTE. Previous experience of a client facing role within a technical discipline in is essential. The successful candidate should also be willing to travel within Europe at short notice. Good communication skills (verbal and written). Job Description Resolve software and hardware issues. Technical support (from UK office) Technical support from customer site
- Posted on :
- 11/03/2010
Customer Service / Technical Support Agent
- Recruiter :
- Volt Europe
- Salary :
- £6 per hour (Holiday and Sick Pay)
- Location :
- Scotland
- Description :
- Our client is looking for a Customer Service Agent Ideal experience; The ideal candidate will have a technical /Analytical background with one to two years experience in a related work environment. The candidate will have an aptitude for providing positive customer service, good communication skills both verbal and written. Basic PC desktop experience and telephone/customer service skills recommended. A basic knowledge of call management and network/ATM monitoring applications would be an advantage. Experience with a bank or branch operations, or cash operations would be an advantage Training will be
- Posted on :
- 16/03/2010
Help Desk/Customer Service
- Recruiter :
- Crone Corkill
- Salary :
- £19,000 to £20,000 per year
- Location :
- West End
- Description :
- A large, successful organisation is looking for a Help Desk Co-ordinator to work within the Customer Services team. You will be responsible for taking calls from clients to register faults within various buildings, logging calls, issuing jobs to contractors, creating detailed notes and providing financial reports using Oracle (system) for clients. The ideal candidate will have Help Desk/Customer service experience in a role where they have had to organise contractors to complete jobs or where they have had to log jobs and had to follow these through. Excellent communication skills and a positive
- Posted on :
- 19/03/2010
Account Manager - Higher Education
- Recruiter :
- Inward Revenue
- Salary :
- £40,000 to £45,000 per year (*2 OTE plus benefits )
- Location :
- leeds
- Description :
- Our client is a major UK software vendor with tremendous presence in their market. they have an immediate vacancy for an experienced software sales professional to join their team to manage a portfolio of established accounts and to drive revenue through them. You will receive the support of a well branded business and a market leading product set within this role whilst enjoying some of the best marketing and technical support in the industry. You will have a minimum of five years of major account experience in the IT software industry coupled with a strong desire to work for a company where avergae tenure is 5
- Posted on :
- 17/03/2010
Applications Support Manager - Luton
- Recruiter :
- TUI UK & Ireland : Head Office
- Salary :
- Competitive
- Location :
- Wigmore House
- Description :
- At A Glance Your key purpose is to manage the technical support teams to deliver excellent levels ... * Proven experience in managing a highly technical support team. Proven tack record of delivering projects ... , kept up-to-date, and actively used by the team as well as other IT support teams where appropriate ... the supported platforms, via internal as well as external 3rd party resources, ensuring operational service ... 'll Be Doing With previous experience of delivering excellent IT services in a large, challenging ... ownership and accountability for the team What We're Looking For * Lead the Application Support
- Posted on :
- 17/03/2010
Bi-Lingual Helpdesk analyst - FRENCH
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- London
- Description :
- Bi-lingual French Helpdesk Support analyst required to support users in French and English for city based client. Experience Required: Fluent French (Written and verbal) At least 1 year experience in a Service Desk\helpdesk environment, providing 1/2nd level call resolution. Windows Xp Active Directory Remote Software tools. MCPS qualifications desirable. Technically a good all rounder, with the ability to be proactive. The ability to work to deadlines and targets in a calm and methodical manner. This role would suit a candidate with a corporate approach to work. Apply now for immediate interview.
- Posted on :
- 16/03/2010
Technical Help Desk Analyst
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- City of London
- Description :
- Help Desk Analyst with high level fix rate and excellent customer service skills required to join technical services company providing managed services for city based investment banking clients. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment. A sound knowledge of the Microsoft environment is required including a track record of high level fix rates (70%+). Knowledge of handheld devices and experience of remote tools is also desirable. Excellent communications and interpersonal skills and ability to work in a pressurised and focused
- Posted on :
- 19/03/2010
Application Services Manager
- Recruiter :
- TUI UK & Ireland : Head Office
- Salary :
- £55,000 to £65,000 per year
- Location :
- Wigmore House
- Description :
- & exceeds productivity and performance objectives. Manage the remote office and resort desktop support teams, ensuring support services are carried out within agreed service level, and all ad-hoc project ... services and remote office & resort desktop support services. * Monitor the operational performance of ... -to-day activities of the Application Services support team, to include resource planning, work allocation, training ... * Drive efficiency and effectiveness of the IT Application Services Team at all times driving high ... standards. * Oversee and ensure the timely and effective provision of high quality applications support
- Posted on :
- 17/03/2010
Service Support Analyst
- Recruiter :
- Centrica
- Salary :
- £35,000 per year (Salary to £35,000 + Bonus & Benefits)
- Location :
- Windsor, Berkshire
- Description :
- Support Analyst - The Person Technical skills * Unix infrastructure and scripting knowledge * 1st ... server support * Desktop support (application installation, packaging, AD overview) * Code ... Service Support Analyst Centrica is an integrated energy company operating upstream by developing ... now seek a skilled Service Support Analyst to join our busy Corporate Functions Service Management team supporting business areas including HR, Finance, Corporate Affairs, HS&E, Facilities and IS. Service Support Analyst - Overview * Base Salary: Up to £35, 000 + Bonus + Benefits * Location
- Posted on :
- 19/03/2010
Jobsin