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- Recruiter :
- Spire
- Salary :
- £25,000 to £28,000 per year (25k to 28k per year GBP)
- Location :
- Plymouth
- Description :
- Second Line Support Analyst.
Plymouth
Follwing expansion our client is looking to recruit an experienced 2nd / 3rd Line Support Analyst.
Duties include:
1. Receive and resolve complex problems passed from the Helpdesk.
2. Provide IT Support cover as required, to enable day to day administration and issue resolution to ensure ongoing
provision of IT services
3. Liaise with appropriate internal ... technical IT Networks knowledge.
- Significant proven IT Support experience at second line escalation level ... compliance to internal and external SLAs.
5. Linux and Windows server management.
6. Produce IT procedures
- Posted on :
- 16/03/2010
- Recruiter :
- Review Limited
- Salary :
- £12 per hour
- Location :
- Epsom
- Description :
- You will provide telephone, remote and desk-side support as appropriate to resolve incidents ... supported are Windows 2003/2008 Server, Windows XP, Microsoft Office suite 2003, Lotus Notes R6/R7, Bespoke Financial Applications, IBM Service Desk system, Tivoli Provisioning Manager, LANDesk. You will deliver first class customer service providing 1st and 2nd level technical support, support and install hardware including Desktops, Laptops & Printers and software. There will be troubleshooting and problem resolution ... technical understanding of hardware including Desktop, Laptop & Printers.
- Posted on :
- 16/03/2010
- Recruiter :
- Forest Personnel
- Salary :
- £38,000 to £42,000 per year (c£40k package)
- Location :
- Berkshire
- Description :
- Software house seeks a customer service supervisor with strong service level ethos. Initially 4 6mths as growth has meant
the role has arisen in the middle of a budget period although it is expected the role will become permanent.
The company has a 20 year history in UK with continual growth and expansion plans. very high staff retention due to
pro-active career management.
Seeking an experienced technical support engineer from a software house environment with the man management skills to
manage 6 heads (4 1st line support + 2 logging/co-ordinators). Experience of software that interfaces with SQL
- Posted on :
- 01/03/2010
- Recruiter :
- PeoplesIT Recruitment
- Salary :
- £30,000 to £38,000 per year (Upto £38k + Great Bens.)
- Location :
- Croydon, Surrey
- Description :
- IT Support / IT Systems Administrator / IT Manager - Croydon (upto £37k)
Due to continued planned expansion this leading Finance company urgently requires an IT Support / IT Manager. Through
natural growth the organisation now requires a full time IT professional to manage all internal / external systems.
This role will offer exposure to the entire Support lifecycle from changing updating / upgrading hardware ... , Helpdesk, Documentation, Backups and dealing with suppliers.
You will be the man IT person! You will be ... an experienced IT professional with solid exposure to working in windows environments.
Key technical skills will
- Posted on :
- 19/03/2010
- Recruiter :
- Black Onyx Partnership Limited
- Salary :
- £35,000 to £45,000 per year
- Location :
- London
- Description :
- requirements.
Manage the office systems administrator and desktop support resources supporting the company ... Windows server and desktop support will be an advantage.
You will be organised, able to develop ... will ideally have a technical degree
In Return:
A salary of £35k - £45k+ Based on experience
21+ days
- Posted on :
- 03/03/2010
- Recruiter :
- Matchtech Group
- Salary :
- £20,000 to £40,000 per year (Bonus + Bens)
- Location :
- London
- Description :
- Leading IT Solution Provider requires 3 enthusiastic and professional ERP Application Support Consultants to join their expanding IT Support team.
The roles will be providing software / application support on Microsofts leading ERP software Dynamics AX software also known as Microsoft Axapta.
This is a ... . The role will involve providing telephone based support on Microsoft's leading ERP software Dynamics AX / Axapta - prior software support experience with this product although highly desirable but is not essential, but software support / helpdesk experience with an ERP solution is ie SAP / Baan / Sage / Lawson
- Posted on :
- 22/03/2010
- Recruiter :
- Nicoll Curtin
- Salary :
- £15 to £25 per hour
- Location :
- England
- Description :
- My client, an NHS organisation, is seeking a Support Analyst to to come on-board for a period of 3 months. You shall be carrying out 1st, 2nd and 3rd Line IT Support for a London-based Hospital across the following areas:- Logging calls (HEAT/REMEDY), Configuration, Peripheral set-up, troubleshooting, network ... , SystmOne).
It is essential you have prior experience within the NHS and can act as Deputy Team leader for the helpdesk team. You shall have extensive experience within the Support area in the NHS and will have comfortably held 3rd Line Support in your most recent positions.
- Posted on :
- 16/03/2010
- Recruiter :
- Reflex Computer Recruitment Limited
- Salary :
- Good + Bonuses and Bens
- Location :
- Fareham
- Description :
- Helpdesk Analyst / 1st Line Support / Service Desk Analysts sought by my client in based in Whitely, Hampshire to join their busy service desk supporting the IT systems of their IT sites in the UK.
My client currently has a Service desk of over 20 people and they are looking for additional Helpdesk / IT Service Desk Analysts to join their very busy service desk providing 1st line support on ... suitable for this role you will have experience of working in an IT Service Desk / 1st line support / helpdesk environment supporting a large number of users in a front line capacity and have a competent
- Posted on :
- 18/03/2010
- Recruiter :
- J4P ltd
- Salary :
- £60,000 per year (to circa £60k + benefits)
- Location :
- Cambridgeshire
- Description :
- support and customer
help desk functions.
o Excellent communication and presentation capabilities at all ... international, technically-orientated support organisation.
o Experience in the wireless communications industry ... , to support technical, contract
and management negotiation.
o Extensive people and relationship management ... Head of Customer Support - wireless
Our client designs, develops and supplies mobile communications products for key market sectors. It has customers in
Europe, Australasia, Asia, Southern America ... the globe.
We are looking for an experienced Customer Support Manager to champion and further instil a
- Posted on :
- 22/03/2010
- Recruiter :
- Montash Associates
- Salary :
- None specified
- Location :
- City of London
- Description :
- strong infrastructure analyst to work in their London office alongside the IT and Finance teams.
Summary of role -
-Provide 2nd line support on all third party and in house developed software and help with 1st line support when required.
-Implement improvements and changes to the backend systems through a controlled and managed change control process;
-Build Servers and Desktops for business and development needs ... DBA and Network system support as and when required;
-Provide Backup Desktop support as and when ... suite 2000/2003/2007 (and other common desktop applications): Install, configuration and support
Highly
- Posted on :
- 03/03/2010
- Recruiter :
- Boston Capel
- Salary :
- £12,000 to £14,000 per year
- Location :
- Leeds, West Yorkshire
- Description :
- Our client, a rapidly expanding software company, is looking for a bright, articulate and customer friendly IT graduate
to work on 1st line support / helpdesk in their Leeds Office.
The 1st line support / helpdesk candidate will be expected to support our client's bespoke software, as well as issues
relating to client web sites, data feeds to other sites, and Microsoft Office applications.
The 1st line support / helpdesk candidate will also be expected to carry out a range of tasks relating to the
customisation of our ... ,
and configuring default settings specific to new clients.
The role would ideally suit a recent IT graduate who
- Posted on :
- 17/03/2010
- Recruiter :
- Johnson Underwood
- Salary :
- £31 per hour (to £31.00 per hour)
- Location :
- Northampton, Northamptonshire
- Description :
- Application Support, particularly in the areas of windows operating system word
and excel, Solaris Unix and SQL.
This APPLICATIONS SUPPORT (BUSINESS SYSTEMS) role interfaces effectively with customers using the business systems suite,
diagnosing breaks following incident management procedures, liaising with the help desk support team whilst also liaising
with outside support and software suppliers.
Knowledge of the following would be useful: documenting procedures, application support, unix scripting, SQL server,
Oracle ... APPLICATIONS SUPPORT (BUSINESS SYSTEMS)
6 months APPLICATIONS SUPPORT (BUSINESS SYSTEMS
- Posted on :
- 18/03/2010
- Recruiter :
- Executive Recruitment Services
- Salary :
- £50,000 to £55,000 per year (£50000-£55000 + benefits)
- Location :
- Hampshire
- Description :
- application, including 2nd level functional user support
-Analysis of user requirements for system improvements
-Escalation of business issues, creation and maintenance of documentation
-Training of Help Desk Support staff, and reviewing training material
- Plus other duties
SAP BI Team Lead Qualifications ... Systems and HR support to the client. In addition you will be the key liaison to the client with all SAP ... and ensure delivery of new developments within SAP Financial applications
-2nd line Business Process support ... experience
-Able to work with onshore and offshore Support and BPO Teams
-Previous experience training people
- Posted on :
- 10/03/2010
- Recruiter :
- Executive Recruitment Services
- Salary :
- £50,000 to £55,000 per year (£50000-£55000 + benefits)
- Location :
- Hampshire
- Description :
- functional user support
-Analysis of user requirements for system improvements
-Escalation of business issues, creation and maintenance of documentation
-Training of Help Desk Support staff, and reviewing training ... expertise, Business Intelligence, Project Systems and HR support to the client. In addition you will be ... within SAP Financial applications
-2nd line Business Process support for SAP Financials applications ... with onshore and offshore Support and BPO Teams
-Previous experience training people with SAP Financial application and writing training material
-Ability to provide functional support, guidance and advice for SAP
- Posted on :
- 17/03/2010
- Recruiter :
- OCC Computer Personnel
- Salary :
- £30,000 per year
- Location :
- Leeds
- Description :
- and success. Due to this they are urgently looking for a SAP Business One support consultant
You will have a strong background in SAP Business One support, development or testing
Also required is a good knowledge of SQL, some c# would be a bonus.
Key Activities:
To provide Help Desk support to assist both our ... to ensure all parties concerned are kept up to date when issues arise
Updating support records in internal systems and the SAP support portal
Liaising with SAP as required to provide effective resolutions to support calls
Actively seek and identify client training requirements and communicate the need
- Posted on :
- 19/03/2010
- Recruiter :
- IT Executive Recruitment
- Salary :
- £22,000 to £32,000 per year
- Location :
- City of London
- Description :
- .
The role of Helpdesk Service desk support analyst will involve assisting and problem solving for our ... Software Support / Helpdesk / Application Analyst ( Trading Application Support ) needed. We are looking for an accomplished bespoke Software Application support analyst to assist with our continued growth.
This role is essentially a Software Support position and involves supporting a bespoke Trading financial package. You will have a background in software support by telephone, email and or face to face ... client helpdesk support of bespoke application packages.
This role is offered as an excellent spring box
- Posted on :
- 19/03/2010
- Recruiter :
- IT Executive Recruitment
- Salary :
- £22,000 to £32,000 per year
- Location :
- City of London
- Description :
- distint advantage.
The role of Helpdesk Service desk support analyst will involve assisting and problem ... Software Application Support / Helpdesk / Application Analyst ( Trading Application Support ) needed. We are looking for an accomplished bespoke Software Application support analyst to assist with our continued growth.
This role is essentially a Software Support position and involves supporting a bespoke Trading financial package. You will have a background in software support by telephone, email ... exposure to external client helpdesk support of bespoke application packages.
This role is offered
- Posted on :
- 22/03/2010
- Recruiter :
- HP
- Salary :
- None specified
- Location :
- Newcastle-upon-tyne, Tyne and Wear
- Description :
- within Atlas Enterprise Infrastructure Support (EIS), who provide Remote Management of the Atlas DII
(F) Infrastructure.
The EIS is comprised of the following areas:-
Desktop Infrastructure & Application Support
Software Delivery
Server Infrastructure Management
Messaging Support
Storage Management
User Account management
Role:-
The Systems Administrator role will be responsible for resolving technical issues relating to the management of the
Desktop Support environment.
Essential Skills/Qualifications:-
Good knowledge of Microsoft ... relationships with other support and development teams
Ability to cope under pressure in a highly visible
- Posted on :
- 10/03/2010
- Recruiter :
- Skye-recruit
- Salary :
- £45,000 to £50,000 per year
- Location :
- London
- Description :
- We are seeking to recruit on behalf of a leading hosted telephony solutions provider a Technical Network Manager with
responsibility for monitoring, troubleshooting, supporting and reporting on the network. You must be at least CCNA/CCDP
certified and ideally working towards CCNP/VP/DP and be MS qualified. You will have a minimum of 10 years computer and
telecoms network experience in a fast paced business environment with experience of phone based support in a technical
Help Desk environment. You will ... troubleshooting and support services for office desktop, PC's,
Servers, Network devices and applications. Skye
- Posted on :
- 16/03/2010
- Recruiter :
- FuturelinkTech
- Salary :
- £30,000 to £35,000 per year (£35k plus benefits)
- Location :
- Surrey
- Description :
- Technical Support Engineer - Digital Camera's
A leading worldwide manufacturer of Digital Camera's requires a Technical Support Engineer, to provide technical support
(including training) to dealers, repair ...
Technical Support to Service Centres, Call Centre and internal departments
Coordination of replacement parts ... accordingly
Skills Required:
Already working or has worked in technical support role within consumer ... trips.
Key Objectives:
To ensure that all new products are introduced successfully from a Technical perspective
Manage Repeat Repair Rate in line with defined targets
Deliver product and technical training
- Posted on :
- 19/03/2010
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