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- Recruiter :
- ASA Recruitment
- Salary :
- £18,000 per year
- Location :
- Edinburgh
- Description :
- production process
Organise the despatch of the products along with email alerts and internal support materials
Provide support to the Help desk team where required
Maintain records of issues, dates ... the internet,
it is essential that candidates are able to convert documents from a variety of formats to HTML ... .
It is essential that the role holder has used HTML extensively and has advanced level PC skills. You
- Posted on :
- 22/03/2010
- Recruiter :
- Reflex Computer Recruitment Limited
- Salary :
- £10 to £12 per hour
- Location :
- Fareham
- Description :
- IT Service Desk Analyst / Helpdesk/ 1st Line Support Analyst who can start Immediately is required by very successful organisation based in Whiteley, Hampshire to join a Service Desk of over 20 people providing 1st line support to over 500 sites across the UK.
The ideal person will have experience of working in an IT Service Desk / 1st line support/ helpdesk environment supporting a large number of users ( in a front line capacity) and have a competent level of hardware and Software troubleshooting skills ... and are a 1st Line Support Analyst then please send your CV to Sarah at Reflex for further details.
- Posted on :
- 18/03/2010
- Recruiter :
- Plan-Net Services
- Salary :
- £30 per year (Benefits)
- Location :
- West London
- Description :
- written business requirements and technical specification documents and perform coding to these specifications.
* Develop new tools to assist the helpdesk in supporting the business.
* Complete development ... to the Helpdesk team in supporting bespoke applications and produce documentation to aid this.
* Assist ... and to the expected quality.
* Learn existing bespoke applications and provide second line support to users.
* Write ... with by the Helpdesk.
* Perform and document testing of new development. Test changes in the test environment
- Posted on :
- 16/03/2010
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- London
- Description :
- analyst will monitor and respond to calls logged by the helpdesk promptly, liaising with other support ... and communicate known issues to the Helpdesk or infrastructure teams when needed. Assist in maintaining IT ... An excellent opportunity has arisen for a talented Trade Floor Support Analyst.
Microsoft Gold Partner is now seeking a skilled Trade Floor Support Analyst to work within a prestigious investment banking client site. The Trade floor support systems analyst will provide 1st and 2nd line support ... and risk control divisions within a major investment banking environment. The support will be provided via
- Posted on :
- 19/03/2010
- Recruiter :
- FuturelinkTech
- Salary :
- £35,000 to £38,000 per year (£38k plus benefits)
- Location :
- Surrey
- Description :
- Technical Support Engineer - AV
A leading worldwide manufacturer of Audio Visual Equipment requires a Technical Support Engineer, to provide technical
support and training to European subsidiaries and a European technical interface to and from HQ.
Providing Technical support for the following products: CRT (Cathode Ray Tube) Television and Monitor, LCD (Liquid
Crystal Display) Television ... )
Carry out Field testing and report back to HQ
Review technical manuals and HQ training documentation ... on product usage
Liaise & support visiting product specialists & R&D engineers
Review trend
- Posted on :
- 19/03/2010
- Recruiter :
- ITCV Recruitment
- Salary :
- £18,000 to £25,000 per year
- Location :
- Cambridgeshire
- Description :
- for the Support Technician:
Personal Development
Providing pre-sales technical support to sales staff and customers
Providing post-sales technical advice to sales staff and customers
Helping to maintain ... team.
3. PROVIDING POST-SALES TECHNICAL SUPPORT
Respond to technical support issues raised by customers. Liase with vendors/distributors or Technical Support Teams
whenever required and ensure any ... support calls.
Flag outstanding or more serious calls to the Support Engineers or Technical Director.
4 ... to offer enhanced support, health checks, onsite and remote services and training courses to
help customers
- Posted on :
- 16/03/2010
- Recruiter :
- D M S Computer Recruitment
- Salary :
- £16,000 per year (£16000)
- Location :
- Orwell, Royston, Hertfordshire
- Description :
- IT Technician / IT Support
A multi million £ business supplying products to UK and Global clients requires an IT Support Technician to help run a
very busy IT Department.
This will be a 12 month fixed term Contract.
The role involves giving ongoing Technical support to internal customers face-to-face and via the telephone (help desk).
Key areas:
System and monitoring support
incident management
technical support for core applications (Windows XP, MS Office, Lotus Notes)
- Posted on :
- 23/02/2010
- Recruiter :
- D M S Computer Recruitment
- Salary :
- £12,000 per year (£12000 + TRAINING + BENEFITS)
- Location :
- Lincoln, Lincolnshire
- Description :
- /software faults.
*Finding solutions to problems, be it through creating a desktop shortcut or fixing a major ... Junior IT Systems Administrator
This is a tremendous opportunity for an individual at the start of their career to gain invaluable skills and experience
with a first rate Company.
required for a support role within an established team supporting Windows 2003 / XP environment across multiple sites
supporting varied applications.
This is an ideal prospect for a 6th form/college leaver with 'A' levels or IT qualifications.
This opportunity provides a start for a structured career path within IT, encompassing a
- Posted on :
- 11/03/2010
- Recruiter :
- MDA Resources
- Salary :
- £30,000 per year (Euros)
- Location :
- Spain
- Description :
- Technical Support for a product or product line to customers using telephone and web-based solutions ... and backlogs.
* Develop skills with products and related technologies to provide quality customer support.
* Maintain knowledge of support policies, procedures and systems; is guided by the Technical Support Handbook for
operational procedures.
* Use the appropriate call tracking and other technical support systems to identify ... Job Overview
============
This position is responsible for providing limited front-end technical support to customers by providing solutions to
some product usability and functionality questions
- Posted on :
- 11/03/2010
- Recruiter :
- Service Works Group
- Salary :
- £25,000 to £28,000 per year
- Location :
- London
- Description :
- Technical Support Consultant (Second Line) for International Software Provider
Salary £25k - £28k depending upon experience plus benefits
International Facilities Management software provider seeks an experienced Technical Support Consultant for its office in
London, SW15. The chosen candidate will have 3+ years practical experience working as a Service Desk Analyst / Technical
Support Consultant, ideally in second or third line support roles, delivering problem resolution to tight timescales.
You will be a ... , but not essential, as is experience of supporting database products.
If you have the relevant experience
- Posted on :
- 18/03/2010
- Recruiter :
- Pytec IT Recruitment
- Salary :
- £16,000 to £17,000 per year (£17,000 + Benefits)
- Location :
- Guildford, Surrey
- Description :
- My industry leading client is currently recruiting for a number of 1st line Support Analysts to work form their Guildford
office. Working as part of a busy support desk you will apply your technical knowledge and excellent customer service
skills to resolve and log customer incidents. When appropriate you ... and enthusiastic approach to work, strong communication skills and
excellent customer service skills. It is preferred that you have worked as part of an IT Helpdesk and are confident
dealing with customer issues and faults.
Due to the fact that you will work late shifts it is essential that you have your own transport.
- Posted on :
- 15/03/2010
- Recruiter :
- Leaders Recruitment
- Salary :
- £20,000 to £25,000 per year
- Location :
- Aldershot, Hampshire
- Description :
- , network configuration and IPV4 as it applies to Windows desktop environments generally
* MySQL table ... closely with Helpdesk personnel to analyse,
diagnose, resolve and/or escalate user problems arising from ... additional responsibilities;
* Provide support for installation and roll-out of internet-based software running on Microsoft Windows platforms.
* Provide high-level technical consultancy to clients, such as product installation and configuration
* Monitoring support call resolutions with line manager and 1st line support staff
* Assist with management of software releases from development staff to customers
- Posted on :
- 22/03/2010
- Recruiter :
- FuturelinkTech
- Salary :
- £45,000 to £55,000 per year (£55k plus car, pension and benefits)
- Location :
- Surrey
- Description :
- Software Technical Support Specialist
A Software Technical Support Specialist is required by a ... for an experienced technical networking specialist, preferably from within
the print / photocopier industry.
PURPOSE OF JOB:
To provide technical pre and post sales support relating to printers, MFP's, networks ... development.
Supporting the European information technology solutions director to enable the technical pre ... departments on all printer, MFP, networking and solutions
questions.
Management of all Technical Support ... .
Demonstrable understanding of current IT environments.
Demonstrable strong technical understanding within
- Posted on :
- 19/03/2010
- Recruiter :
- Penta Consulting
- Salary :
- £18 to £20 per hour
- Location :
- London
- Description :
- Prestigious financial organisation in the London urgently requires a Helpdesk Support Analyst to act as the first point of contact for all IT related issues onsite. It is essential that you have experience of working in the Financial/Banking sector and have experience sporting traders.
You will be responsible for logging calls received via the telephone and email, to the relevant support teams. Resolving issues where possible at first point of contact (i.e. password resets, account locks outs etc ... will have a good all round technical understanding and administration skills (including Active
- Posted on :
- 18/03/2010
- Recruiter :
- Connections Recruitment Ltd
- Salary :
- £35,000 to £45,000 per year
- Location :
- Hampshire
- Description :
- , Customer Satisfaction Manager, Quality Manager, SLA, CSAT, Reporting, Technical Support, TSE, NOC, NMC, SOC ... Service Delivery Manager (Support Services), Hampshire, £35-45k - Service Delivery, SLA, Support
We are a global leader within the network security market with the aim of becoming a $2billion ... by the NASDQ as 'One to watch'.
Following the successful growth of our EMEA support function we are now ... and delivery on the operational processes and deliverables required to ensure the success of our support business. This is not a technical role but more one focused on customer and service ensuring the smooth
- Posted on :
- 16/03/2010
- Recruiter :
- Spencer Rose
- Salary :
- Excellent
- Location :
- Hampshire
- Description :
- My client, a global leading financial institution, is currently seeking Head of Technical Support / Senior Support
Manager to run a new combines team. This will include managing 8 direct reports who are responsible for running over 80
support engineers.
The Head of Technical Support / Senior Support Manager will ... the technical support model to meet short, medium and long term plans.
The position will also require ... production support environment and experience of managing
large complex multi -functional support teams. In ... report directly into the organisations senior management executive team.
It will be highly advantageous
- Posted on :
- 15/03/2010
- Recruiter :
- Tindall Resourcing
- Salary :
- £35,000 to £45,000 per year (GBP 35 - 45K +Benefits)
- Location :
- Reading, Berkshire
- Description :
- Spanish language it is a definite advantage.
The Application Support Specialist, Technical Support ... An exciting opportunity for an experienced Software Application Support Specialist or Technical Support Specialist to
join a global software house delivering software and systems for the Healthcare sector.
The successful Application Support Specialist / Technical Support Specialist must have over 5 years commercial Software
Application Support experience to 2nd level support or above and be expert in troubleshooting complex technical problems
across Applications, Platforms (Windows and/or Unix, Linux), Networking
- Posted on :
- 19/03/2010
- Recruiter :
- Language Recruitment Services.
- Salary :
- £19,000 to £21,000 per year
- Location :
- Hounslow, Middlesex
- Description :
- Dutch Speaking It Helpdesk Support Officer
Our client, a high-profile multinational organisation spanning multiple territories, is seeking a Dutch-speaking IT
Helpdesk Support Officer. Language Recruitment services is acting on behalf of our client to recruit for the following
duties:
* Provide updates as needed to the customer
* To ensure cases are allocated to the most appropriate 'next step'
* To perform technical escalations in line with company procedure.
* To liase and refer issues to correct/relevant entities
* Document all troubleshooting and case management actions
* Excellent customer skills
- Posted on :
- 17/03/2010
- Recruiter :
- Plan-Net Services
- Salary :
- £Excellent
- Location :
- London
- Description :
- Bi-lingual French Helpdesk Support analyst required to support users in French and English by telephone and email for city based client. This role would be ideal for someone with a strong background in customer service seeking a new career challenge in IT.
The ideal candidate should be passionate and enthusiastic about IT with excellent organisational and problem solving skills.
The ability to work ... service, helpdesk or IT environment.
Graduates with work experience will also be considered.
Skills ...
Evidence of IT skills training (EDL, HND etc)
Apply now for immediate interview.
- Posted on :
- 18/03/2010
- Recruiter :
- EBHR Ltd
- Salary :
- £25,000 per year
- Location :
- Chelmsford, Essex
- Description :
- Technical Support - Reconciliations Systems- Frontier, Cashfac
Leading financial services company has an opening for a Reconciliations Technical Support professional. Reporting to the
Reconciliation Support manager, you will be responsible for delivering a high quality service, to both internal and
external customers. The Reconciliation Support team has responsibility for ensuring that all systems used ...
with third party providers to support Cash and Asset Reconciliation Managers; identification of technical ... : maintenance of all bespoke Microsoft Excel and Access tools used to support reconciliation
and client money
- Posted on :
- 10/03/2010
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