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- Recruiter :
- Skye-recruit
- Salary :
- £37,000 to £42,000 per year
- Location :
- London
- Description :
- 2nd/3rd Line Infrastructure/Server Specialist required. Successful candidate will have strong Infrastructure and Desktop
Support experience including strong 3rd line, server builds and networking, infrastructure builds HP/Dell Servers, Cisco
(CCNA), Routing, Windows server 2003 and Windows XP. Remote Access and communication protocols, Management and control of
the Disaster Recovery site and vendor relationships with major suppliers and experience writing IT Policies and
Procedures. This role will involve a mix of 2nd/3rd line and server support. Out of hours support 1 week in 5, this is a
fantastic opportunity to join
- Posted on :
- 16/03/2010
- Recruiter :
- FlexIT Resources Ltd
- Salary :
- £15,000 to £18,000 per year (Per call Rate)
- Location :
- Eastbourne, East Sussex
- Description :
- My client, a market leading global IT services provider requires PC engineers to be responsible for warranty and
installation services for Dell desktops, laptops and printers. The role delivers the following services:-
Fault diagnosis
Software and peripheral installation
PC Health checks
Data Transfer
PC/Network installation
Operating system upgrades
Candidates must have excellent experiences in a break fix installation role or a minimum Comptia A+ qualification. We are
particularly keen to consider candidates who have good qualifications and wish to make the first move into an IT career.
This includes graduates
- Posted on :
- 19/03/2010
- Recruiter :
- Hensler Associates Limited
- Salary :
- £18,000 to £24,000 per year
- Location :
- Northamptonshire
- Description :
- /Experience/Qualifications
Technical Helpdesk experience - 3 years
Customer Service experience - 2 years
A thorough working knowledge ... My Client is looking for a Service Desk Senior Analyst to provide resolutions to incidents within ... and technical escalation
To liaise with all other Clients internal departments and external partners
Co ...
Follow procedures relevant to job role
To act as a strong mentor and guide to all Clients Service Desk Analysts
Perform administrative duties such as account moves
Provide technical documentation to enable Clients Service Desk Analysts to perform resolutions accurately
Undertake visits to customer site
- Posted on :
- 16/03/2010
- Recruiter :
- Hensler Associates Limited
- Salary :
- £16,000 to £18,000 per year
- Location :
- High wycombe, Buckinghamshire
- Description :
- My Client is looking for a number of Despatch Coordinators to log calls for a Network Helpdesk - you would be responsible
in part for engineer resource allocation working in a Call Centre environment.
Main Responsibilities
Receiving and processing calls from our customers and partners both by telephone and email
Raising fault tickets on our in house computerised call logging application
Ensuring that call log ...
Updating and closure of calls on the computerised system
Technical Skills and Experienced Required
Previous ...
Capacity and passion to help customers. Good customer engagement
Flexible Team player
Efficient time
- Posted on :
- 17/03/2010
- Recruiter :
- Skye-recruit
- Salary :
- £23,000 to £25,000 per year (Benefits & Health Care)
- Location :
- London
- Description :
- Our client a leading legal sector company is seeking an experienced 1st to 2nd level support analyst. The duties of the
role will be to provide 1st and 2nd line IT support during shift times in accordance with rota. Provide telephone support
including logging calls via call logging system and aim to resolve 70% of calls during the initial call. Provide support
for remote acess users. The essential skill set required is as follows: Windows 2000/XP, Advanced Word knowledge, Excel
2000/2003, Active Directory, Powerpoint and Outlook 2000/2003, Dial up networking/Wifi experience, The Desirables are
- Posted on :
- 16/03/2010
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Derby
- Description :
- Desktop Support Analysts required to join IT services company to provide desktop support to Investment Banking clients.
Requirements:
2 Years + IT Customer Services Support role in an Investment Banking environment
Proficient at supporting Windows XP
Experienced with:
carrying out end user migrations
Blackberry Handhelds
Experience with Wireless networks and VPN remote access
Experience with virtual environments (e.g. VMware)
Well Organised individual
Able to communicate at all levels
Desirable:
* MCSE in Window XP
* MOS (Microsoft Office Specialist) Qualification
* ITIL Foundation
- Posted on :
- 16/03/2010
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- Derby
- Description :
- Exceptional desktop support analysts required to join IT Services company to provide desktop support to financial clients.
ESSENTIAL SKILLS AND EXPERIENCE
Banking environment
Proficient at supporting Windows XP
Experienced with carrying out end user migrations
Experience with Blackberry Handhelds
Experience with Wireless networks and VPN remote access
Experience with virtual environments (e.g. VMware)
Well Organised individual
Able to communicate at all levels
Supplementary Experience: (Useful additional skills)
* MCSE in Window XP
* MOS (Microsoft Office Specialist) Qualification
- Posted on :
- 16/03/2010
- Recruiter :
- Mortimer Spinks
- Salary :
- Market rates
- Location :
- Oxfordshire
- Description :
- Desktop Support, XP, Exchange, Outlook, Blackberries, Oxfordshire - My busy client requires a Desktop Support Engineer to aid with absences over the summer period. Must have strong commercial experience working with and providing full desktop support on XP, Exchange, Outlook and Blackberries. Must be able to hit the ground running immediately. Please send CVs for immediate interview.
- Posted on :
- 19/03/2010
- Recruiter :
- Volt Europe
- Salary :
- None specified
- Location :
- Oxfordshire
- Description :
- Our global blue chip client is currently seeking a Solution Designer to assure the technical delivery for software
development assignments within their Finance Oracle Applications area.
You will have detailed working knowledge of the development lifecycle including design, coding, testing and delivery and
experience of systems analysis and design. You will develop integrated solutions within a broad technical and business
context of significant implementation, technical support and evaluation of existing systems, focussing on the design and
configuration of new systems to meet user requirements.
Candidates must have
- Posted on :
- 16/03/2010
- Recruiter :
- Swan IT
- Salary :
- £35,000 to £40,000 per year
- Location :
- City of London
- Description :
- Technical Support Consultant:: My client is looking for a Technical Support Consultant to join their team in London.
Preferably you will have the following experience:
* Strong technical support experience
* strong experience in Server support including Windows Server and SQL Server (including 2008 versions)
* strong knowledge Networking, including IP
* any experience of SUN and / or SAP Business One Systems is a bonus
Technical Support Consultant: Salary is dependant on experience - this role will be ... into a technical architect.
- Posted on :
- 15/03/2010
- Recruiter :
- Hi-Calibre International
- Salary :
- EUR 37,000 per year (including Bonus plus Benefits)
- Location :
- London
- Description :
- for anticipated need in industry niches, and develop support resources and training for sales, customers, manuals, and technical support. Ensure that the assigned product lines are recognized as the best line by resellers ... bench testing on competitive products.
Ensure that Technical Support is trained on any products that may require technical support and that all needed support tools are in place and effective. Supervise ... are met.
Write manuals, or work with technical writers to ensure that manuals for new or existing
- Posted on :
- 16/03/2010
- Recruiter :
- Verticality
- Salary :
- £30,000 to £37,000 per year
- Location :
- London
- Description :
- Leading financial software house seek a technical analyst to work in their customer support / application support function. Technical skills some of the following: database knowledge e.g. SQL, PL/SQL some operating systems knowledge e.g. UNIX/Linux/ OpenVMS, Windows. The right candidate would have excellent communication skills and ideally an interest in or some experience of Finance. This role could suit a graduate up the level of someone of substantial experience. Yet to be confirmed these roles do have an element of shift work. Interested please send me your cv for a quick response.
- Posted on :
- 15/03/2010
- Recruiter :
- Paul, Hastings, Janofsky & Walker (Europe) LLP
- Salary :
- None specified
- Location :
- London
- Description :
- Under the direct supervision of Director of IT Operations and the Director of Office Administration, the IT Manager
manages the Information Technology (IT) Department's functions and staff in their assigned office(s) and actively
participates in maintaining and improving the timeliness and quality of IT support ... experience in LAN, WAN and network systems support and management;
At least 3 years of prior IT supervisory ... this capacity, the IT Manager will:
Manage IT services and staff in assigned office(s);
Oversee hiring, termination and disciplinary action for the IT staff; Ensure the staff meets departmental skill
standards
- Posted on :
- 19/03/2010
- Recruiter :
- EPS ProTech Ltd
- Salary :
- £40,000 to £45,000 per year
- Location :
- Hertfordshire
- Description :
- Requirements
Educated to degree level or equivalent in an electronic engineering
Must have previous experience of working within the wireless industry
Have an understanding of telecom standards such as 3GPP (currently up to release 8) for WCDMA and LTE.
Previous experience of a client facing role within a technical discipline in is essential.
The successful candidate should also be willing to travel within Europe at short notice.
Good communication skills (verbal and written).
Job Description
Resolve software and hardware issues.
Technical support (from UK office)
Technical support from customer site
- Posted on :
- 11/03/2010
- Recruiter :
- Volt Europe
- Salary :
- £6 per hour (Holiday and Sick Pay)
- Location :
- Scotland
- Description :
- Our client is looking for a Customer Service Agent
Ideal experience;
The ideal candidate will have a technical /Analytical background with one to two years experience in a related work environment.
The candidate will have an aptitude for providing positive customer service, good communication skills both verbal and written.
Basic PC desktop experience and telephone/customer service skills recommended.
A basic knowledge of call management and network/ATM monitoring applications would be an advantage.
Experience with a bank or branch operations, or cash operations would be an advantage
Training will be
- Posted on :
- 16/03/2010
- Recruiter :
- Inward Revenue
- Salary :
- £40,000 to £45,000 per year (*2 OTE plus benefits )
- Location :
- leeds
- Description :
- Our client is a major UK software vendor with tremendous presence in their market. they have an immediate vacancy for an experienced software sales professional to join their team to manage a portfolio of established accounts and to drive revenue through them.
You will receive the support of a well branded business and a market leading product set within this role whilst enjoying some of the best marketing and technical support in the industry.
You will have a minimum of five years of major account experience in the IT software industry coupled with a strong desire to work for a company where avergae tenure is 5
- Posted on :
- 17/03/2010
- Recruiter :
- TUI UK & Ireland : Head Office
- Salary :
- Competitive
- Location :
- Wigmore House
- Description :
- At A Glance
Your key purpose is to manage the technical support teams to deliver excellent levels ...
* Proven experience in managing a highly technical support team. Proven tack record of delivering projects ... ,
kept up-to-date, and actively used by the team as well as other IT support teams where appropriate ... the supported platforms, via internal as well as
external 3rd party resources, ensuring operational service ... 'll Be Doing
With previous experience of delivering excellent IT services in a large, challenging ... ownership and accountability for the
team
What We're Looking For
* Lead the Application Support
- Posted on :
- 17/03/2010
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- London
- Description :
- Bi-lingual French Helpdesk Support analyst required to support users in French and English for city based client.
Experience Required:
Fluent French (Written and verbal)
At least 1 year experience in a Service Desk\helpdesk environment, providing 1/2nd level call resolution.
Windows Xp
Active Directory
Remote Software tools.
MCPS qualifications desirable.
Technically a good all rounder, with the ability to be proactive.
The ability to work to deadlines and targets in a calm and methodical manner.
This role would suit a candidate with a corporate approach to work.
Apply now for immediate interview.
- Posted on :
- 16/03/2010
- Recruiter :
- Premier IT UK
- Salary :
- 8.00 - 10.00 per hour
- Location :
- Gloucestershire
- Description :
- 1st Line Support - Desktop Support
I am working with a client based in Cirencester who is looking for a candidate to join their team for a 3 month contract.
The ideal candidate will have experience with desktops, basic knowledge of servers would be excellent but not essential.
This opportunity may also turn permanent with the ideal candidate.
Premier Group Recruitment is acting as an agency in relation to this vacancy.
- Posted on :
- 15/03/2010
- Recruiter :
- Plan-Net Services
- Salary :
- Market Rates
- Location :
- City of London
- Description :
- Help Desk Analyst with high level fix rate and excellent customer service skills required to join technical services company providing managed services for city based investment banking clients. This is an excellent opportunity to progress your career within a prestigious corporate, fast paced and dynamic environment.
A sound knowledge of the Microsoft environment is required including a track record of high level fix rates (70%+). Knowledge of handheld devices and experience of remote tools is also desirable.
Excellent communications and interpersonal skills and ability to work in a pressurised and focused
- Posted on :
- 19/03/2010
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