Support Consultant - Application Support

Recruiter :

Hays Information Technology

Salary :

£24,000 to £28,000 per year (Excellent Benefits)

Location :

Watford

Description :

Working within a support team on the help desk. This will primarily involve telephone and remote software support. Maintaining quality customer relationships and delivery of good customer service Main Responsibilities -Telephone/remote software support requiring an in depth knowledge of a range of Service management ... helpdesk system, call logging, escalation of issues and bug logging. -Maintaining ... ;Helpdesk environment ·Microsoft XP and Server 2003 ·Microsoft Outlook

Posted on :

04/12/2008

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